Everything about how INDLOG NETWORK works — services, membership, billing, and troubleshooting.
INDLOG NETWORK connects freight forwarders, NVOCCs, and container operators through four core tools:
A searchable, verified directory of freight forwarders and NVOCCs worldwide. Every listing goes through manual review before it's public.
Post a shipment and get responses from verified members, or browse open requests and respond to ones matching your lanes.
Looking for a partner in another country? Post what you need and reach members who can help.
A premium feature for NVOCC members to publish their trade lanes — equipment, frequency, and transit time — to the full paid membership.
Freight Forwarder: $100/year (₹8,000). NVOCC / Tank Container: $150/year (₹12,000). Both: $200/year (₹15,000). Members based in India are billed in INR only, since PayPal isn't available there.
If your application isn't approved, any fee paid is refunded in full automatically. After approval, fees are non-refundable for the current term, but you can cancel auto-renewal any time. Full details are on our Refund Policy page.
You'll receive an emailed invoice with a secure payment link — pay by card/PayPal (USD) or UPI/bank transfer/Razorpay (INR).
The most common reasons:
Go to Member Login and click "Forgot password?" — enter your email and we'll send a reset link, valid for 60 minutes. If you don't see the email within a few minutes, check your spam folder.
Once logged in, go to your dashboard → Profile. You can update contact details, address, and upload a new logo (JPEG/PNG/WEBP/SVG, up to 2MB) at any time.
When someone contacts you through your directory profile, they must first verify their own email address before the message reaches you — this keeps spam out. Verified enquiries appear in your dashboard under "Inquiries Received" and are emailed to you directly.
Contact information for freight quotes, agent requests, and service routes is only visible to logged-in, paid members — this protects the network from spam and non-serious enquiries.
No — every submission (whether a freight quote, agent request, or service route) is reviewed by our team before it's distributed to other members. This keeps the content on the network genuine and useful.
Only members whose service type includes NVOCC. It's a premium feature to help NVOCCs publicize their trade lanes to the full paid membership.
Each tool has its own dashboard section with "Received" and "Sent"/"Posted" tabs, so you can track everything in one place.
If this handbook didn't answer your question, reach us directly — we're happy to help.
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